This white paper shares the practical experience gained by ABN AMRO in developing a capability on measuring its IT carbon-emissions. The paper introduces measurement principles, protocols, methodologies, service providers, data sources and dashboarding. The paper continues with related topics like governance, target setting, reporting and concludes with reflections and lessons learned. The paper focusses only on the carbon emissions, associated with the use and operation of IT assets and IT services at ABN AMRO, and briefly touches upon the challenges of measuring GenAI.
